Shipping policy

Welcome to Zappio!

Here, we are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below to understand how your order will be processed and delivered.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order.

During periods of high demand, order processing may take slightly longer. We apologies for that.

Shipping Time

Estimated delivery times vary depending on your location. The products will reach out to you as soon as possible usually within 3-10 days. Following are the maximum number of days for our shipping time. 

  • United States: 5–10 business days

  • Canada: 7–12 business days

  • United Kingdom & Europe: 7–12 business days

  • Australia & New Zealand: 7–14 business days

  • Rest of the World: 10–15 business days

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location.

From time to time, we may offer promotional shipping rates or free shipping on selected products or orders.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment.

Tracking information may take 1–3 days to update after shipment.

Shipping Address Accuracy

Please ensure that your shipping address is correct when placing your order.

Zappio is not responsible for orders delivered to incorrectly entered addresses.

If you notice an error in your shipping address, please contact us immediately at: support@zappiostore.com

We will do our best to update the address before the order ships.

Delays

While we strive to deliver your order within the estimated timeframe, delays can sometimes occur due to factors outside our control such as:

  • customs processing

  • courier disruptions

  • extreme weather conditions

  • high seasonal demand

We appreciate your patience and understanding in such situations.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost during transit, please contact our support team within 7 days of delivery.

We will work with the shipping carrier to resolve the issue and ensure a satisfactory solution.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: support@zappiostore.com